Avialuxe Policies &Terms

TERMS & POLICIES

Privacy & Safety

All personal data collected is kept safely and only used for the purpose of giving you the best shopping experience possible and improving the business.

Return on Order

All sales are final, non-refundable and cannot be exchanged.

Order Cancellation

Orders placed and not carried out within 7 days of the date placed/ selected for delivery/pickup or not paid for via bank transfer within same (if chosen) will be cancelled. New orders can be placed after this time frame.

Order Processing & Delivery

Orders to be delivered within Kingston & St Andrew, Portmore & Spanish Town can be delivered the same day & beyond, however for same day deliveries, please allow 2 hours for your order to be processed and for you to be updated.

Avialuxe strives to ship Knutsford and Zipmail orders the next day after payment is sent but please allow 2-3 business days for orders to be processed and shipped.

Any order cancellation should be made 24 hours before delivery date

Upon Delivery & Pickup

Please be ready to collect your package upon delivery as Avialuxe's courier runs a tight schedule daily. Please state if you need to reschedule at least an hour/ 30 minutes before delivery.

Pickup is done personally by Avialuxe's CEO who also runs a tight schedule, however, there is a 15 minute grace period after which the pickup will be cancelled for that time and can be rescheduled for a later time or date. Please state if you need to reschedule at least an hour/ 30 minutes before pickup.

Payment

Orders being delivered within Kingston & St Andrew, Portmore & Spanish Town can be paid via Online Bank Transfer, PayPal or Cash but orders outside of those areas MUST be paid via Online Bank Transfer or Online Payment .

Orders being paid via Online Bank Transfer or Online Payment should be paid for and the monies received before it is sent for delivery/shipped.